We have created a list for you here with important information and also answers to some frequently asked questions from our guests.

 

             All items in this section are set out in our Terms and Conditions of use but, to simplify things, we have made a brief summary of the most important information about the routine at our Pousada:

1. Our check in time is 2pm and check out time is 12pm.

2. Breakfast is served from Monday to Sunday from 7:00 a.m. to 9:30 a.m.

3. We provide beach towels free of charge for guest use, including on trips to the dunes and lagoons.

4. Our private bar is open every day from 9:00 a.m. to 9:30 p.m.

5. The transfer within the village starts at 08:00 a.m. and ends at 10:00 p.m.

6. When leaving the Inn, we ask guests to turn off the lights and air conditioning in the suite.

7. It is essential, when leaving the Pousada, to leave the accommodation key at reception, in order to avoid losses (and consequently, payment of fines).

8. All of our units have an exclusive balcony with a hammock, sun lounger and clothesline for drying small items of clothing and/or towels.

9. Extra beds are only possible in Chalets, due to the physical space available. A fee of R$ 60.00 (sixty reais) per contracted daily rate is charged for their use.

10. The minibars are replenished daily by the housekeeping team, but consumption of items is not free.

11. Accommodation rates do not change due to the number of occupants, except if an extra bed is requested.

12. We offer free luggage storage service for guests who go trekking in the Park during their stay.

13. Unfortunately, we are not yet a pet friendly establishment, we love pets but we do not have adequate facilities to keep them in the absence of their owners, as current legislation does not allow the presence of domestic animals in the Lençóis Maranhenses National Park.

14. We are an inn primarily intended for non-smoking guests, therefore smoking is strictly prohibited in the inn's accommodations and facilities, including balconies, but we have a specific and comfortable space for smoking guests. We inform you that this prohibition is also closely linked to the imminent risk of fire due to the roof of our entire inn, which is made from 100% carnauba straw, which is highly volatile.

15. We do not yet have a swimming pool on the property, but construction is scheduled for 2025. We have accommodations (one Superior suite and two Chalets) that have a private outdoor jacuzzi.

 

Click here to download the most recent version of Pousada Lanea Experience's internal policy, or Terms and Conditions of Use:

https://webbox-assets.siteminder.com/assets/jaxlsudrcrlabcqy/d35bff70-460d-405f-a23e-bd3f7edbd8c7.pdf